Updated: December 2025
This Privacy Policy explains how Gilbert Taylor Fitness ("we," "us," or "our") collects, uses, and protects your Personal Data when you use our website, book services, or enroll in a program (such as the Premium Health Mentor Plan).
1. Data Controller
Gilbert Taylor Fitness is the Data Controller responsible for your Personal Data.
Contact Details: pt@gilberttaylorfitness.com
2. Information We Collect and Why
We collect information based on your interactions with us.
Type of Data
Purpose (Lawful Basis)
Identity & Contact Data (Name, Email, Phone)
To manage your bookings, communicate about services, and fulfill contracts. (Contractual Obligation & Legitimate Interest)
Financial Data (Payment details - handled by third-party processors like Wix/Stripe)
To process payments for services rendered. (Contractual Obligation)
Usage Data (IP address, pages visited, browser type)
To monitor and improve website performance and security. (Legitimate Interest)
Sensitive Personal Data (Health) (Injuries, medical history, medications, allergies, physical measurements, lifestyle details)
Crucial for service delivery: To design safe, effective, and highly personalized training and nutrition plans. (Explicit Consent & Substantial Public Interest - Health & Social Care)
3. How We Collect Your Data
We collect data from you in the following ways:
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Direct Interactions: When you fill out the Client Assessment Form, email us, or communicate during a consultation.
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Automated Technologies: When you interact with our website, data may be collected automatically via cookies or server logs (see Section 5).
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Third Parties: Data from payment processors when a transaction is completed.
4. How We Store and Share Your Data
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Security: We are committed to ensuring your data, especially Sensitive Personal Data, is stored securely and confidentially using password-protected systems.
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Data Sharing: We do not sell or share your personal data with any third parties for marketing purposes.
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Data Processors: We may share data with essential service providers (e.g., website hosting platform, email service provider, payment processors) only as necessary for them to perform their services. All such third parties are required to respect the security of your Personal Data.
5. Cookies
Our website uses cookies to distinguish you from other users and to track website usage. You have the right to accept or decline cookies. Please check your browser settings for options on managing cookies.
6. Data Retention
We will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.
We will retain Sensitive Personal Data (health records) for a period of two years after the conclusion of your last service, for legal and liability purposes, after which it will be securely destroyed.
7. Your Legal Rights (GDPR)
Under GDPR, you have the right to:
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Request Access to your Personal Data (a Subject Access Request).
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Request Correction of the data we hold about you.
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Request Erasure of your Personal Data (the right to be forgotten).
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Object to Processing of your Personal Data.
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Withdraw Consent at any time where we are relying on consent to process your data.
To exercise any of these rights, please contact us at pt@gilberttaylorfitness.com. If you have a complaint regarding our data handling, you have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO).